Aftercare

A service supporting the long-term care of a Cox London piece within the interior.

Delivered in situ by a Cox specialist, each visit includes a careful inspection, followed by gentle cleaning of metal and glass elements, the refreshing of waxed or patinated finishes where appropriate, or small adjustments to ensure everything continues to sit, hang and operate as intended. Rather than repairs or maintenance in the conventional sense, it is a considered, preventative approach to caring for hand-finished objects over time.

Services

Inspection

•             Visual and physical inspection of the installed piece

•             Assessment of wear, oxidation, patina changes and environmental impact

•             Inspection of fixings, connections and stability

•             Functional testing (switching, movement, mechanical stability)

•             Reporting of any defects or safety concerns

Cleaning

•             Removal of dust and environmental deposits

•             Gentle cleaning of metal, glass and decorative components

•             Application of protective waxes or coatings

Cleaning methods may include dry cleaning, solvent-based cleaning agents, and other appropriate to decorative metal finishes.

Patina and Finish Care

•             Minor cosmetic retouching of decorative finishes

•             Localised patina blending and colour balancing

•             Re-waxing and sealing of decorative metal surfaces

This work is aesthetic in nature and involves hand-applied treatments to existing finishes.

Minor Repairs

•             Tightening mechanical components

•             Re-securing decorative elements

•             Replacement of bulbs

•             Securing loose parts

The service does not include structural rebuilding, major component replacement, rewiring of fixed electrical installations, or re-engineering of the product.

Enquire


aftercare@coxlondon.com
+44 (0) 203 328 9506

FAQ

Why would my piece need aftercare?

Cox pieces are hand-finished and naturally change over time. Aftercare helps keep them looking their best and ensures everything remains stable and functional.

How often should I book a visit?

Most clients find every 1–2 years works well, depending on the space and the piece.

What actually happens during a visit?

We inspect the piece, gently clean it, refresh the finish where needed and make small adjustments to keep everything sitting and working properly.

Will you need to turn the power off?

Sometimes, yes, briefly, so we can work safely. We’ll always let you know.

Do I need to prepare the space?

We may ask for some clear space beneath the piece so we can work safely. We’ll advise in advance.

Will it look brand new afterwards?

The aim is care and preservation rather than making something look factory-new. Age and character are part of the piece.

Can you fix anything during the visit?

We can handle minor adjustments. If something more involved is needed, we’ll talk it through and advise next steps.

Is this only for lighting?

Initially yes, though some furniture or wall-mounted pieces may be suitable, we can advise.

How long does a visit usually take?

Typically between one and three hours, depending on the piece and its position.

Do I need to be there?

It helps to be there at the start, but we can also coordinate with household staff or property managers if needed.