– Delivering email marketing campaigns and driving subscriber growth and engagement.

– Updating and optimising the brand’s website and blog.

– Maintaining the marketing and content schedule and library.

– Creating content for all channels including graphics, reels, video and copy writing.

– Education and/or experience in Digital Marketing

– Excellent copywriting skills and communication

– Practical knowledge of Adobe Creative Suite

– Graphic Design and Content Creation

– Working with Brand Guidelines

– Proficient in using Social Media platforms, scheduling and analytic tools

– Creative and data driven mindset

– Microsoft Office Suite

– Practical Understanding of Paid Digital Media

– Data handling and visualisation

– Technical understanding of platform integration

– Strong interest in Interiors & luxury brands

Role: IT Assistant with ERP and CRM Support
Company: Cox Workshops Ltd
Location: London N17
Hours: 40 hrs per week

Cox London are designers and makers of unique sculptural lighting, furniture, and artworks of the highest calibre. We are commissioned by celebrated interior decorators, collectors and discerning private individuals worldwide. By nurturing, inspiring and enriching our relationships with our artisan craftspeople, our clients, the communities we support and our partners, our goal is to help shape remarkable interior beauty.

The IT Assistant will provide technical support to employees and play a crucial role in supporting and maintaining the company’s ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems. This role involves troubleshooting ERP and CRM issues, assisting with system upgrades, and ensuring the integration and smooth operation of these systems with other IT infrastructure.

Key Responsibilities Include
ERP and CRM Support:
– Provide first-level support for ERP and CRM systems, including troubleshooting issues and assisting users.
– Assist with system configuration, customization, and upgrades.
– Ensure data integrity and accuracy within the ERP and CRM systems.

– Collaborate with vendors and consultants for advanced support and system enhancements.

Technical Support:
– Provide first-level support for hardware and software issues not limited to ERP and CRM.
– Assist employees with troubleshooting technical problems.
– Install, configure, and update software applications including ERP and CRM modules.
Network Maintenance:
– Assist with the setup and maintenance of local area networks (LANs) and Wi-Fi networks.
– Monitor network performance and troubleshoot connectivity issues.
– Ensure network security and compliance with company policies.
– Hardware and Software Management:
– Maintain and inventory IT hardware, including computers, printers, and peripherals.
– Assist with the setup and deployment of new hardware.
– Install and update operating systems and software applications, with a focus on ERP and CRM systems.
– Data Backup and Recovery:
– Perform regular data backups for ERP and CRM systems and ensure data integrity.
– Assist with data recovery efforts in case of system failures.
Security:
– Implement and maintain IT security measures, including antivirus software and firewalls.
– Ensure security protocols are in place for ERP and CRM systems.
– Monitor for security breaches and take corrective actions as needed.
– Documentation:
– Document IT procedures, configurations, and troubleshooting steps.
– Maintain an up-to-date inventory of IT assets, including ERP and CRM licenses and modules.
Skills and Behaviours (essential)
Technical Skills:
– Proficiency in ERP and CRM systems, such as SAP, Microsoft Dynamics, etc.
– Strong understanding of ERP and CRM modules, configurations, and customizations.
– Knowledge of Windows and macOS operating systems.
– Familiarity with hardware troubleshooting and repair.
Soft Skills:
– Strong communication and interpersonal skills.
– Ability to work independently and as part of a team.
– Problem-solving skills and attention to detail.
– Customer service-oriented approach.
Qualifications (desirable)
– Education: Bachelor’s degree in Information Technology, Computer Science, or related field is preferred.
– Relevant certifications in ERP and CRM systems may be considered in lieu of a degree.
– Experience: Minimum of 1-2 years of experience in IT support with a focus on ERP and CRM systems.
– Experience in a manufacturing or design environment is a plus.
Benefits
– Benefits
– 28 days holiday (incl. Bank holidays)
– Birthday Day off
– Bonus holiday after 1 year service
– Company Sick Pay
– Pension
– Cycle to Work Scheme
– Employee Assistance Programme
– Employee Referral Scheme
– Employee Appreciation Programme
– Regular Socials
– Training and Development opportunities and many more

Please apply Here: Application Form

Role: HR Assistant

Company: Cox Workshops Ltd

Location: London N17

Hours: 40 hrs per week (on-site)

About Us:

At Cox London, we are passionate designers and makers of unique sculptural lighting, furniture, and artworks of the highest calibre. Our creations are commissioned by celebrated interior decorators, collectors, and discerning private individuals worldwide. We pride ourselves on nurturing, inspiring, and enriching our relationships with our artisan craftspeople, clients, communities, and partners to shape remarkable interior beauty.

The Opportunity:

We are excited to welcome an enthusiastic HR Assistant to our thriving team in North London N17. With an incredible reputation for producing high-end luxury art pieces, Cox London offers a dynamic and supportive environment where you can grow your HR career. As an HR Assistant, you will play a vital role in ensuring the smooth running of our HR team, providing high-quality service and support to all employees throughout their journey with us.

Key Responsibilities:

– Provide general HR, recruitment, and payroll administrative support.

– Offer first-line HR support for queries from HR and Recruitment mailboxes and external job boards,

responding to employee and manager enquiries and escalating complex issues to the HR Manager.

– Assist the HR Coordinator with HR processes, including effective onboarding and offboarding procedures,

arranging company inductions, conducting right-to-work checks, and notifying relevant departments of

new starters or leavers.

– Maintain accurate records for all employees on the HRIS (Hibob).

– Organise and coordinate all training and social events.

– Support the HR team with key HR projects and initiatives.

– Provide assistance to the HR Manager & HR Coordinator as needed.

Skills and Behaviours (Essential):

– Previous experience in an HR Administrator or Assistant role, with a minimum of CIPD Level 3 qualification.

– Sound knowledge of UK Employment Law and HR processes.

– Passionate about providing excellent HR services to the business.

– Ability to prioritise workload, comfortable working in a fast-paced environment, and adaptable.

– Naturally positive, professional, and a problem-solver.

– Excellent attention to detail and communication skills (both verbal and written).

– Experience using an HRIS and the full Microsoft Office suite (Outlook, Excel, Word, PowerPoint, Teams).

Qualifications (Desirable):

CIPD Level 5 or 7.

Bachelor’s or Master’s Degree in Human Resource Management, Management, Business Administration, or

Psychology.

Why Join Us?

– Be part of a growing company with a stellar reputation for luxury and quality.• Work in a creative and inspiring environment.

– Opportunities for career development and growth.

– Engage with a supportive and dynamic team.

Benefits

– 28 days holiday (incl. Bank holidays)

–  Birthday Day off

– Bonus holiday after 1 year service

– Company Sick Pay

– Pension

– Cycle to Work Scheme

– Employee Assistance Programme

– Employee Referral Scheme

– Employee Appreciation Programme

– Regular Socials

– Training and Development opportunities and many more

Please apply here: Application Form

• Role: Sales and Design Consultant
• Brand: Cox London, Furniture and Lighting 
• Location: London 
• Hours: 40 hrs per week
• Contact: Mridula@coxlondon.com

Cox London are designers and makers of unique sculptural lighting, furniture and artworks of the highest calibre. We are commissioned by celebrated interior decorators, collectors and discerning private individuals worldwide. By nurturing, inspiring and enriching our relationships with our artisan craftspeople, our clients, the communities we support and our partners, our goal is to help shape remarkable interior beauty.

The Job

We are recruiting for an experienced Sales and Design Consultant who is polished, professional, enthusiastic, collaborative and approachable. They need to be well informed regarding high-end interiors markets and able to provide an outstanding service to clients, exceeding all expectations. The candidate should have a strong background in high-end sales environments such as contemporary art and/or design, ideally selling furniture and lighting which requires a considered project-style approach.

Our clients are looking for quality, individuality and efficiency from our Sales Team in order to make decisions on purchasing, delivered via clear, knowledgeable and beautiful presentations of simplicity and elegance. The position is based in the London Belgravia showroom in the heart of the sought- after Pimlico Road Design District, with weekly visits to our North London workshop. You would work closely with the creative and manufacturing teams to sell quality pieces with artistic merit and longevity. We are looking for ambassadors for the company to champion our work and ensuring what we produce for them fits with the client’s goals.

Duties and Responsibilities Include 

• – Lead generation and conversion of opportunities exceeding sales targets
• – Negotiate and build positive relationships, creating lifetime clients for the company
• – Produce and present client proposals
• – End to end sales – post sale follow-up WIP and post-sale deliverables
• – Maintain company data base following all systems and processes
• – Produce weekly, monthly and quarterly sales reports
• – Face to face or virtual meetings with clients on and off site while supporting the gallery showroom opening hours including the occasional Saturday scheduling.
• – Hosting and attending tours of our unique workshops and studios in North London as well as numerous marketing events both internal and external to drive new business.

Skills and Behaviours (essential) 

• – Outstanding interpersonal, communication and customer service
• – Strong ability and desire to help clients purchase Cox London designs
• – Positive, confident and determined approach
• – Resilience and the ability to cope with rejection
• – Attention to detail and an eye for design and quality
• – Commercial awareness and numerical ability
• – Outstanding IT and Presentation skills
• – Excellent organisational and administrative skills
• – Reliable, flexible, collaborative and supportive

Knowledge and Experience (desirable)

• – Client facing sales experience preferably 3 years+ selling products with a price range of £5,000 to £100,000
• – Knowledge and experience within the high-end interior products sector
• – Extensive experience in generating new business leads
• – Qualified experience in account management with proven sales record
• – Demonstrable high conversion rate of opportunities to orders
• – Proven sales targets in excess of £1M
• – High level Photoshop and Microsoft; CRM Software competency

Qualifications (desirable)
BA, MA, BSc or MBA

Please apply here: Application Form

• Role: Senior Design Estimator
• Brand: Cox Workshops Ltd
• Location: London  N17
• Hours: 40 hrs per week

Cox London are designers and makers of unique sculptural lighting, furniture, and artworks of the highest calibre. We are commissioned by celebrated interior decorators, collectors and discerning private individuals worldwide. By nurturing, inspiring and enriching our relationships with our artisan craftspeople, our clients, the communities we support and our partners, our goal is to help shape remarkable interior beauty.

As the Senior Design Estimator your mission is to effectively research and select the best practice processes, materials and suppliers for the purpose of manufacturing company designs. Your goal is to ensure maximum profitability for the company with the combination of affordability and outstanding quality for the customer. A comprehensive understanding of materials and processes is essential alongside being able to interpret production drawings. You will be expected to have a good rapport with all stakeholders in the business both in-house, and externally with suppliers to maintain and develop good working relationships. You will have an eye for optimum costings and be able to form efficient database administration.

Key Responsibilities Include

· Liaising with sales to understand the scope of custom or bespoke projects and advising.

· Building up strong positive relationships with existing company suppliers to obtain quotations on component parts as well as sourcing new and appropriate suppliers.

· Consult with technical experts, internally and externally, to gather costs and processes for manufacturing.

· Identify and quantify cost factors, such as production time and raw material, equipment, and labour expenses to prepare and submit RRP quotations for the Sales Team.

· Understanding suppliers’ capabilities through research and visits to gather information on materials and outsourcing.

· Use internal ERP system to calculate estimates.

· Read off-plan and CAD technical documents to prepare estimates.

· Collaborate with Production Management, Technicians, Designers, Company Directors and Sales Team to ensure smooth running of projects.

· Ensure all relevant and essential information pertaining to quotations are passed on to production.

· Recommend ways to make a product more profitable while improving or maintaining quality and client expectations.

· Ensure all pricing meets with company margins post manufacturing and is sustainable for repeat orders.

· Assisting finding information for company reports.

· Yearly review of Cox London catalogue collection and rechecking costs throughout the year. Alerting significant changes to the Creative and Sales Directors.

Skills and Behaviours (essential)

· Respectful, calm and considered.

· Detailed knowledge of manufacturing processes, materials, and costs.

· Excellent Microsoft Office skills.

· Highly numerical.

· Understanding of design, form, colour and function.

· An awareness of regulations, price trends and exchange rates.

· Analytical, problem solving and time management skills.

· The ability to meet deadlines.

· Fluent spoken and written English, with excellent communication and presentation skills.

· Flexible and a can-do positive attitude.

· An understanding of the importance of discretion.

· Smart, calm and professional manner.

· Ability to lead and motivate a team.

Knowledge and Experience

· Knowledge of industry-specific software and tools including Adobe Creative Cloud, Photoshop, InDesign, Illustrator, Microsoft Office: Word, Excel, Outlook.

· Previous knowledge of ERP system and/or estimating software would be an advantage.

· Experience and strong understanding of cost estimating, costing, budgeting and design within the manufacturing of interior products for the high-end design sector. (Would be an advantage but not essential).

· 3-5 years plus experience in a similar role.

· Strong analytical and communication skills

Qualifications (desirable)

· BA(Hons) Product Design, Architecture or Engineering

· BSs Business Management

Please apply here: Application Form

Role: Experienced Metalwork Fabrication & Welding Technician
Brand: Cox London, Production
Salary: based on skills and experience
Location: London N17
Hours: 40 hrs per week

At Cox London we design and fabricate individual pieces and limited-edition collections for interior decorators, collectors and private clients. By nurturing, inspiring and enriching our relationships with our artisans & craftspeople, our clients, the communities we support and our partners, our vision is to help shape remarkable interior beauty.

The Job

We are recruiting a Fabrication Technician to join Cox Production Team responsible for the manufacturing of Cox pieces. Each member of this team is expected to be adaptable and inventive, learning and developing the variety of processes and finishes as per the Cox London house style.

You will be expected to fabricate company products to the required standards within specification, in full and on time meeting the costed hours for fabrication.

This technical role is for the fabrication of high end interior products. You need to be and expert in your field with high level experience and knowledge of metal working and fabrication processes, predominantly in brass but also ferrous metals suitable for furniture & lighting manufacture.

We are looking for a reliable hardworking person with initiative, high standards and a professional outlook. The successful candidate will have the ability to maintain our quality service provided to customers by upholding company standards, values and behaviours.

Duties and Responsibilities
Producing high quality furniture and lighting as per the specifications provided ensuring items are produced in full, on time and in spec

Maintain professional and technical knowledge continually improving your skills base

Maintains safe and clean work environment, upholding Company H&S policies

Application of technical processes such as welding tig, mig; silver soldering, soft soldering; metal fabrication in mainly in brass or steel; cutting and preparing materials for fabrication; fabrication of jigs; product assembly including involve the handling of glass, stone or wood; metal polishing; metal chasing.

Knowledge, Experience, Qualifications
Architectural & sculptural metalwork welding (ideally specialising in brass or bronze)

Experienced and/or expert, more than one skills area, coaching and guidance of other team members, high level skills and knowledge gained through training and experience – typically 10 years plus post training.

BA, MA or Qualified Apprenticeship in metalworking processes or similar

Please apply here:  Application Form

Role: Patination, Finishing and Wiring Technician
Company: Cox Workshops Ltd
Location: London N17
Hours: 40 hrs per week

Cox London are designers and makers of unique sculptural lighting, furniture, and artworks of the highest calibre. We are commissioned by celebrated interior decorators, collectors and discerning private individuals worldwide. By nurturing, inspiring and enriching our relationships with our artisan craftspeople, our clients, the communities we support and our partners, our goal is to help shape remarkable interior beauty.

As a Patination, Finishing and Wiring Technician T3, you will be developing your understanding of metal finishing processes with a natural ability for practical manufacturing processes involved in the finishing of high-quality interior products such as furniture and lighting. Each member of the technical finishing team is expected to be adaptable and inventive, learning and developing the variety of processes and finishes as per the Cox London house style.

You will be expected to work within the tasks provided as per the costs applied to each individual job brief. To be successful in this role, you will need to be self-motivated towards learning new techniques for custom finishes and bespoke orders. Each project assigned to you will be required to be finished within a reasonable time frame and within specification, meeting with the client’s needs and the company’s high standards. Your goal is to maintain a quality service provided to customers by upholding company standards, values, and behaviours.

Key Responsibilities include:

• Practice, learn, develop, and perfect metalwork processes such as required within Cox London workshops, specifically within the Patination, Finishing and Wiring Team.
• Operate and keep records as required within company HR and Production software systems: Hibob and Emax.
• Participate in team and inter-departmental meetings, contributing to the conversation with an aim for positive solutions.
• Attend technical and safety training sessions.
• Assist with on-site and off-site installations.
• Employing safe working practices during operation of equipment, notifying the need for repairs.
• Maintain a safe, clean, and healthy work environment, upholding company H&S Policies.
• Show respect for company property, materials and consumables ensuring waste is kept to a minimum and shortages reported.
• Contribute to a happy, efficient, and co-operative production team, fostering a spirit of cooperation within and between teams, departments, and your colleagues.

Skills and Behaviours (essential):

• Good team work as well as being able to self-manage and work independently
• Ability to act decisively in a calm and friendly manner
• Attention to detail
• An eye for form colour and design
• The ability to meet targets and deadlines with excellent time management skills
• An approachable manner and good communication skills
• Excellent problem-solving skills
• Ability to work in a logical, systematic manner.
• Masses of flexibility and “can do” attitude
• An awareness and implementation of health and safety issues
• Good physical health and a clean and professional appearance.

Knowledge & Experience:

• Technician 3: Learning the role/ less experience, technical skills and knowledge gained through training and experience – up to 3 years. experience post training (aim 10,000 hours to become experienced)

Qualifications (desirable):

• A professional qualification in manufacturing or art and design.

Or

• A college certificate in metal work finishing processes, or university degree within arts or other similar qualification.

Click here to apply